Cadensworth
About Cadensworth
Cadensworth is an end-to end parts lifecycle management company, with expertise in planning, warehousing, distribution, repair and refurbishment, and reverse movement of genuine spare parts. It is a 100% owned subsidiary of Redington Gulf, and is the authorized parts reseller for leading technology vendors like Dell, Fujitsu, HP, HPE, and Lenovo across 65 countries in the Middle East, Africa, and Western Asia regions.
The complete service suite offered by Cadensworth includes parts planning, parts warehousing, parts distribution, reverse logistics, and parts refurbishment, which is a holistic solution for all spare-parts related requirements of customers, making us the preferred, trusted, and authorized parts reseller for vendors. Our deep seated experience of moving over 500,000 parts annually for the last 15 years further strengthens the relationship with our 200+ customers across Middle East, Africa, and Western Asia.
Cadensworth has an extensive delivery network, which allows us to reach our customers right till the last mile. Even in the most difficult markets and terrains, Cadensworth has proven its mettle in managing smooth custom clearances and ensuring that the parts are delivered safely and most economically till the customers’ doorstep. This not only reinforces our customers’ trust towards our vendors, but also generates unparalleled customer satisfaction through our services.
With increasing competition in the market, and expectation to operate with tighter budgets and lean inventory, we understand our stakeholders’ pain points, thus offering the most cost effective and optimum solutions for their requirements. Our unique service catering to defective parts return management, part repair, refurbishment, and re-use is a one-of-its-kind offering which fulfils our customers’ need for shorter part fulfilment time. Our advanced Board Level Repair facility with highly specialized engineers give an average repair yield of 75%, which is above the market standard in this repair segment.
The day-to-day operations of Cadensworth are enabled by world-class IT systems and processes, which ensure a seamless business flow for our customers and vendors alike. Our partner portal provides clear visibility of spare parts movement to our customers, including details on credit limit, back orders, due invoices, and open cart items. It also makes searching, ordering, and returning of parts a smooth process.
With these highly competitive service offerings of Cadensworth, along with continuously evolving processes and capabilities, we have become the go-to supply chain strategists for customers, and preferred spare parts partner for authorization by major IT vendors.
Our Reach
Our Journey
Our Team
Mission and Vision
Our Mission
Be the Strategic Supply Chain Partner of Choice across EMEA & APAC for leading IT brands
Our Vision
To ensure customer satisfaction and service orientation, thus creating value for all stakeholders.
We believe in 2 basic virtues of business:
- Honesty and Integrity
- Teamwork and Partnership
Why Choose us
Expansive Infrastructure
Strategically located Central Hub in the Jebel Ali Free Zone in the UAE, connected to our 7 main Feeding Stock Locations.
Best-in-class Logistics
Over 1200 parts across 10000 Stock Keeping Units are shipped per month to more than 60 countries.
World class IT Support
Our advanced systems including SAP, Infor, Vistex, and Tableau allow us to have a sharp focus on parts availability and movement, always ensuring fast delivery turnaround.
Partner Assistance
The highly interactive partner portal gives real time visibility on availability, claims, and returns.
Local Market Knowledge
Our deep-seated experience in the Middle East and Africa markets enables us to efficiently adhere to the compliance norms of different countries.
Experienced Professionals
Our highly qualified team provides the most optimum and cost effective solutions along with repair services to our customers.